Twilio Expands Regionalization and Schrems II Efforts

Twilio has announced its expansion of regionalization efforts in response to the Schrems II ruling, aiming to offer customers greater control over where their data is ingested, processed, and stored. The company's strategy involves enabling customers to keep EU user personal data within the European Union, developing products and services that host data in the EU, implementing additional controls to restrict access to EU personal data, and updating contracts to ensure new EU customers are contracted through the EU entity by default. Twilio has already launched regionalized products and services, including Regional Voice in Ireland and Australia, and is working towards further regionalization of its products and services, as well as improving how customers do business with Twilio globally.

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