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Ensuring Business Continuity in the Face of Uncertainty

Blog post from Twilio

Post Details
Company
Date Published
Author
Lauren Suen
Word Count
420
Language
English
Hacker News Points
-
Summary

In today's digital-first landscape, communication outages are significant events that can disrupt businesses and negatively impact sales, customer satisfaction, and reputation. System uptime is a cornerstone of modern business strategy, essential for addressing customer needs promptly and maintaining efficient internal operations. Twilio reinforces system reliability by providing a comprehensive integration across multiple platforms, maintaining continuity during outages, and utilizing advanced security measures such as WebRTC technology for end-to-end encryption. By leveraging the Super Network and Flex platform, businesses can deliver uninterrupted services, enhance customer experiences, and maintain stringent security.