Enhance the Flex Queues View with Custom Data Tiles

The Flex Real-Time Queues View now displays six new Data Tiles with useful aggregated metrics or KPIs, including Active and Waiting Tasks per Channel, SLA % per Channel, and a custom pie chart Data Tile that combines these metrics. These additions provide better visibility into the traffic levels and performance per Channel as well as per Queue for contact center supervisors. The Flex plugin code demonstrates how to create custom Data Tiles using React and Redux, leveraging utility methods to calculate data aggregates and connect components to the Flex Redux store.

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