Diversity & Inclusion: A Sense of Belonging At Twilio

Twilio is changing how people feel about going to work by creating a workplace where diverse talent feels included and nurtured. The company has set ambitious goals around recruiting, equitable pay, and promotions to cultivate a sense of belonging among its employees. This approach is backed by the belief that having a diverse workforce brings unique ideas to new prototypes. Twilio's efforts are not limited to hiring practices but also include programs like Hatch, a six-month apprenticeship designed to reach out to underrepresented groups. The company has banned the term "culture fit" from its hiring practice, instead focusing on finding candidates who can contribute to making Twilio a great company. With offices around the globe, diversity comes naturally, and the company requires a broader definition of diversity than many tech companies might land on. Ultimately, Twilio's goal is to create a culture that is not just a product but a key driver of the company's success.