We at CloudSquads partnered with Twilio and Salesforce to create a seamless calling and transcription experience within the Salesforce interface, eliminating dropped calls, missed notes, and CRM updates for sales professionals, allowing them to focus on customer engagement and relationship building. The integration utilizes Twilio's APIs and Salesforce's industry-leading Sales Cloud application, providing features such as call tracking, recording, inbound and outbound calling, and automatic transcription, all within the Salesforce instance.