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Call Forwarding with C# and ASP.NET MVC

Blog post from Twilio

Post Details
Company
Date Published
Author
Hector Ortega
Word Count
3,802
Language
English
Hacker News Points
-
Summary

This ASP.NET application uses Twilio to connect incoming phone calls to other phone numbers based on the caller's location. The application allows users to dial in and be routed to a regional office or directed to a survey after their interaction with customer service. In this tutorial, we've learned how to build a call forwarding system using C# and ASP.NET MVC, with Twilio as the API provider. We've covered key points such as setting up a Twilio account, configuring the application, handling incoming calls, verifying state information, and routing users to their senators' offices. The application is built using a combination of Razor views, controllers, models, repositories, and TwiML endpoints. We've also seen how to handle missing state information, forward calls to multiple senators, and end calls with a thank-you message. With this tutorial, developers can create their own call forwarding systems that seamlessly route users to the right resources based on their location.