How to Build an SMS Chatbot Using Twilio Studio and Functions to Engage with Volunteers

Twilio Studio` is a powerful tool used to simplify the experience of building communication flows. It allows users to design interactions visually and share their work with others for collaboration and feedback. The author created an `SMS chatbot` using Twilio Studio and Functions to engage with volunteers and deliver information about different initiatives. The chatbot uses `Messaging widgets`, a `Split widget`, and `Set variables widget` to customize the experience based on user interactions. The author also used `Twilio Functions` to add a delay between messages, improving the conversation pace. The code for the chatbot is available online, allowing others to replicate the experience and build their own flows using Twilio Studio.

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