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Build a Phone Tree Menu With the Tall Stack and Twilio's Programmable Voice API

Blog post from Twilio

Post Details
Company
Date Published
Author
Anumadu Udodiri Moses
Word Count
2,041
Language
English
Hacker News Points
-
Summary

The TALL stack, a combination of Tailwind CSS, Alpine.js, Laravel, and Laravel Livewire, is used to build the phone tree application. The application features a user-friendly dashboard for customer agents to communicate with callers effectively. A Twilio Programmable Voice API is integrated into the application to handle call routing and processing. Ngrok is used to expose the application to the internet, making it accessible via a public URL. The application includes methods for different call scenarios, such as handling caller input, connecting with agents, and making calls to agents from the queue. A simple dashboard allows agents to accept incoming calls from Twilio's Programmable Voice API.