I can summarize the text for you. As a newcomer to engineering, I transitioned from a liberal-arts college background and initially worked as a customer service rep at Twilio before joining the engineering team two months into my rotation. The first few weeks were challenging due to the steep learning curve, but our team's process of breaking projects down into smaller tasks helped me integrate more smoothly. I learned how engineers work by accessing server logs and debugging code, which greatly improved my understanding of the system. With guidance from mentors and a supportive team, I completed several small projects and eventually landed full-time as an engineer working on internal tools and reporting. My experience emphasizes that diligence and methodical problem-solving are more important than innate brilliance in becoming a successful developer.