Vaccine Hesitancy Chatbot Quick Deploy App Now Available
Blog post from Twilio
The COVID-19 pandemic has created a new challenge in reaching herd immunity: vaccine hesitancy. To address this issue, a new app called the "Vaccine Hesitancy Chatbot Quick Deploy App" is now available, which allows organizations to quickly create chatbots that deliver fact-based information and address concerns about vaccine safety. The app provides a flexible framework for creating conversational messaging bots that can be customized for any public or private organization's needs. It includes pre-built agents trained on information from trusted health sources and integrates with Google Dialogflow for natural language processing. The app is part of the CodeExchange, a library of open-source Twilio templates, and can be deployed with zero coding required. Organizations can extend or adapt the chatbot by continuing to train the Dialogflow agent. The goal is to create a global repository of vaccine hesitancy chatbots that can help everyone get the information they need to feel confident about receiving a COVID-19 vaccine.
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