Effective communication technologies are essential tools for identifying, addressing, and continuously improving health inequities in the healthcare industry. Organizations can deploy accessible solutions that reach people where they are by using channels like SMS, phone calls, video, and more, which provide invaluable data to personalize individual engagement and virtual care journeys based on users' own feedback and behaviors. Communication technologies can help bridge language, border, and community gaps, enabling organizations to reach a wider audience and drive equitable outcomes through direct communication. By leveraging digital engagement, organizations can learn about the challenges their users are facing and adjust their approach to deliver better, more accessible care solutions.