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4 Ways Twilio’s Product Releases will Advance Nonprofit Tech

Blog post from Twilio

Post Details
Company
Date Published
Author
Charlie Weems
Word Count
832
Company Posts That Month
24
Language
English
Hacker News Points
-
Post removed?
No
Summary

Twilio's product releases are expected to advance nonprofit tech by providing secure donation processing, listening and responding at scale through their Flex contact center platform, creating more effective chatbots with Autopilot, and introducing new connectivity options for monitoring and evaluation through IoT devices. Twilio's Flex platform allows nonprofits to deploy a contact center or helpline at an affordable rate, while Autopilot uses machine learning and natural language processing to build more effective chatbots. Additionally, Twilio has introduced two new IoT connectivity products, the Super SIM and Narrowband SIM + SDK, which make it easier for nonprofits to connect devices in over 180 countries and scale IoT projects affordably.

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