The 2018 Doers Hall of Fame recognizes members of the Twilio community who have driven transformative impact through strategic use of communications. This year's inductees include Streetwide, which created a distributed call center technology to support undocumented immigrants; OpenGov Foundation, which launched Article One to empower congressional offices with technology that allows elected officials to better hear the voices of their constituents; Veterans Affairs, which launched VEText, a national appointment reminder platform to reduce unutilized healthcare appointments; Thinkful, which used Twilio Video for its virtual learning platform; Marks & Spencer, which modernized its customer experience using Twilio; U-Haul, which built a chat app to help customers with moving-related questions; and Joe Previte, who brought TwilioQuest to Phoenix and landed his first full-time gig as a software engineer. The recognition celebrates the innovative use of communications technology by these individuals and organizations.