If you're looking to establish a local presence for your business, having virtual phone numbers from countries like Greece and Italy can help with customer engagement. Twilio has expanded its reach by launching new virtual numbers in these locations, including toll-free options in Greece and SMS capabilities in Italy. The company is also offering beta access to new numbers in Bosnia & Herzegovina, Moldova, and other countries through a developer preview program, which comes with pricing restrictions. These new numbers have undergone rigorous testing for performance and reliability but are not yet suitable for production use due to limited stock availability.