Voice Insights for Chrome gets a facelift

Voice Insights for Chrome has been updated with a new facelift based on user feedback. The enhancements aim to improve the accuracy of call quality metrics, eliminate false positives, and provide a more detailed dashboard for tracking key performance indicators. The updates include changes to how warnings are displayed, improved filtering options, and a redesigned overview page for easier KPI tracking. These changes enable developers to rapidly diagnose and address call quality problems, ensuring a better user experience.

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