Twilio has expressed concerns about the government's request for Apple to develop a backdoor in their software, which could undermine security and privacy. The company believes that this would set a dangerous precedent that could lead to the government co-opting technology companies as part of its investigative arm, creating an undue burden on small businesses and developers. Twilio is standing by principles of security, privacy, and transparency, and has filed an amicus brief in support of Apple's position against deliberately weakening encryption or other information security measures through backdoors.