Twilio.org, a platform that aims to empower nonprofits with communication tools, has partnered with Freshdesk to offer NGOs 15% off of Freshdesk's communications suite. This partnership is part of the organization's appreciation for nonprofit participation and its inspiration from their deeds. Nonprofits such as the Red Cross, The Carter Center, and Building Beats are making a significant impact by utilizing effective communication tools. For instance, the Red Cross has implemented an open-sourced dispatch system that saves dispatchers time and hassle, while The Carter Center uses SMS to report critical election data via its ElMo app. Similarly, Building Beats coordinates scheduling text messages for volunteers using Twilio's platform, enabling them to focus on music education and entrepreneurship. These examples demonstrate the potential of communication tools in driving positive change in various sectors.