The Twilio and Power BI connector was deprecated in January 2023, but Twilio has introduced Twilio Monitor to provide detailed operational visibility into Twilio accounts and apps. Microsoft has integrated Twilio with its Power BI product, offering a content pack that provides pre-defined reports and the option to customize dashboards. Connecting to Twilio in Power BI is straightforward, with automatic data refresh and customizable dashboards available. Users can explore their data using natural language questions or create custom reports by selecting relevant fields from the dataset. The integration enables businesses to gain more visibility into their data and make informed decisions.