Sensay is a startup that connects people who need something with people who can help via Twilio SMS. The company's goal is to provide a human conversation experience, rather than relying on traditional search engines. Its founder, Ariel Jalali, believes that the best way to solve problems is through human interaction, and not just technology. Sensay has already gained traction since its launch in 2014, with a high customer satisfaction rate and significant growth in users. The company plans to expand its reach by launching mobile apps soon.