Fresno Unified School District's parent-teacher portal has been improved by integrating report cards, attendance sheets, and other student information into a text-based system, utilizing Twilio SMS to send timely updates to parents. The district aims to enhance the notification system with trigger-based event notifications for incidents such as sudden grade drops or school events, ensuring seamless communication between parents, teachers, and students. By leveraging Twilio's API, Paul Scott, a software engineer at FUSD, successfully developed a scalable and customizable solution that has improved student tracking and parent engagement.