Don’t Make Me Ask: Automating Routine Tasks with Twilio Alerts and Notifications

Automating routine tasks with Twilio Alerts and Notifications can provide profound results by removing friction from an interaction and streamlining the customer experience. Twilio provides introductory developer training, including a new "Alerts & Notifications" deep-dive, which covers key decisions and workflow for sending alerts and notifications via phone or text. The training includes hands-on coding projects to jumpstart development, such as building automated appointment reminders, billing alerts, and mobile surveys. Additionally, Twilio offers a wide range of developer training and badges, including the "Twilio Explorer" badge for setting up your environment and introducing TwiML and the Rest API, and the "Doer" badges for lessons and projects on building apps using Messaging, Voice, and Client.