Josh Anderson, CEO of Acuity Technologies, used Twilio to identify the failure points in a Florida county's phone system that was causing inefficiencies in voter registration, ID verification, and polling station statistics reporting. With only four lines of code, he ran a load test that simulated 14 hours of high traffic during election season, pinpointing issues with the telecom provider's SIP trunks and carrier capacity. By resolving these discrepancies, Josh saved the county thousands of dollars, improved communication between carriers and telecom providers, and bridged the gap for voters to access information about polling stations. The load test was a "hammer test" that used Twilio Queue to mimic real-time calls on election day, allowing Josh to troubleshoot issues with minimal cost - under $20.