The Engineering The Customer Experience Roadshow is a series of events that will take place across several cities starting May 13th. The event aims to provide technical training, industry insight, and software-focused communication solutions to help businesses improve their customer experience. Industry thought leaders such as Forrester Research and Twilio customers will share their expertise on topics like streamlining business communications, avoiding carrier negotiations, and using mobile applications to enhance customer interactions. The roadshow schedule includes stops in Atlanta, London, Chicago, New York, Santa Monica, and San Francisco, with limited spaces available for registration. Attendees can expect a half-day workshop featuring market insight, thought leader presentations, and hands-on training on Twilio-powered use cases.