Company
Date Published
Author
Twilio
Word count
458
Language
English
Hacker News points
None

Summary

Today, Twilio released its Global Low Latency (GLL) architecture to its WebRTC capabilities for Twilio Client, significantly reducing audio latency during voice calls. The GLL architecture intelligently routes calls to the nearest Twilio datacenter, minimizing hops and optimizing call routing. Additionally, Twilio introduced new recording capabilities for enterprise-level conferencing, allowing customers to easily implement recording, trim silence, and store recordings in the cloud or on-premises. These features aim to enhance the caller's experience and provide a powerful tool for monitoring calls, quality control, and staff training.