How To Build a Call Center with Parse and Twilio

By Kyle Kelly-Yahner, 2014-01-27, Twitter, Facebook, LinkedIn` Building a call center without provisioning a server or hiring a dedicated back end developer is now possible using Parse and Twilio. API platforms like Parse and Twilio provide high-level building blocks for tasks such as data persistence, user management, messaging, and VoIP communication, allowing developers to rapidly assemble new software solutions. With these capabilities, developers can focus on building unique value for their users in surprising ways, solving problems that were previously out of reach. A custom call center application can be created entirely in the cloud using Twilio Cloud Code module and Parse platform with a few lines of JavaScript code.

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