Alexis Ohanian`, a co-founder of `Reddit`, has written a book called `Without Their Permission: How The 21st Century Will Be Made, Not Managed`, which focuses on harnessing the power of the internet as an open and democratic platform. To enhance his book tour experience, he partnered with `Twilio` to create an app that allows fans to reserve their spot in line via text message. This innovative approach has not only improved the fan experience but also provided valuable data for event planners, enabling them to adjust accordingly. The app has been used by over 1000 people and has allowed for a more relaxed atmosphere at events, with some memorable experiences including students forming connections with each other while waiting in line.