As a Product Manager at Twilio, Emma Dannin spends her days collaborating with engineering teams to ship new products and empower developers worldwide. With a unique background in Cognitive Science and Music, she was recruited from her previous job and enjoys the company's disruptive technology aimed at developers and enterprise companies. Her work involves emailing, chatting, and using Jira, and is different from other teams due to its significant revenue contribution. Valuable skills for the role include intelligence, perseverance, and temperament, with challenging aspects including scaling processes and rewarding experiences being working with a driven and kind team. Emma's most memorable experience was spending New Year's with Twilio colleagues in Tahoe, and she encourages others to join the Product Management team due to the company's growth opportunities and potential for defining roadmaps and processes.