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Publik Demand Gives Customers A Voice With Twilio

Blog post from Twilio

Post Details
Company
Date Published
Author
Kyle Kelly-Yahner
Word Count
456
Company Posts That Month
17
Language
English
Hacker News Points
-
Post removed?
No
Summary

Publik Demand is a free service that empowers customers to file complaints with businesses and get their problems solved. The company, founded by CEO Courtney Powell, uses Twilio-powered hotlines and social media community support to make sure customer issues are heard and resolved. By providing an easier way for customers to report bad service, Publik Demand aims to change the face of customer service, making it more efficient and effective for both businesses and their customers.

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