Publik Demand Gives Customers A Voice With Twilio
Blog post from Twilio
Publik Demand is a free service that empowers customers to file complaints with businesses and get their problems solved. The company, founded by CEO Courtney Powell, uses Twilio-powered hotlines and social media community support to make sure customer issues are heard and resolved. By providing an easier way for customers to report bad service, Publik Demand aims to change the face of customer service, making it more efficient and effective for both businesses and their customers.
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