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General Assembly Video: How To Create A Customer Support Line With Twilio Queue
Blog post from Twilio
Post Details
Company
Date Published
Author
Kyle Kelly-Yahner
Word Count
131
Company Posts That Month
Language
English
Hacker News Points
-
Post removed?
No
Summary
In this video, Rob Spectre and Christopher Castiglione from General Assembly demonstrate how to build a customer support line using Twilio Queue, a tool that allows for call management, wait time updates, custom music, and automatic call bridging between employees and customers.
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