What's new in Tines: August 2026 edition

Tines has introduced updates aimed at expanding app development, case management, AI assistance, governance, and administrative controls. Apps can now access cases, records, and resources through Workbench functions, be exported as ZIP archives, have assigned owners, and require single sign-on for viewers, while self-hosted environments gain support for interactive Apps without external network access. Workbench is now embedded in cases with read-only “Ask” and action-oriented “Agent” modes, alongside manually triggered Tines 3B workflows, improved case list layouts, and API-based case template management. AI Agent actions now support reusable Agent Skills across Stories and Workbench, with Fable 5 and Opus 5 Claude models available, while visual change reviews, credential-level Workbench access controls, AI credit alerts, and identity-provider authentication for Collections strengthen collaboration and governance. Additional changes include date filtering for audit logs, customizable console banners for self-hosted deployments, and announcements for Builder Connect events and ongoing release information.

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