What's new in Tines: April 2026 edition

Tines has introduced several updates to enhance user experience, including Story copilot file attachments for easier collaboration and granular page collection permissions to facilitate team contributions with appropriate access controls. The platform's AI capabilities have been expanded, moving to a monthly AI credit model with increased capacity, and now include a new AI tenant overview for better administrative visibility. Tines has become a connector on Claude for direct system interaction from conversations, and new models like Claude Opus 4.7 and GPT-5.5 offer improved reasoning and performance. Users can also access Anthropic models via Google Vertex AI for greater flexibility. To enhance collaboration and data security, users can link cases from mentions and mark case fields as sensitive, while enhanced record retention options and custom timing schedules for dashboard snapshots improve workflow monitoring. Over 40 enhancements shipped in April aim to provide more control, flexibility, and visibility, with real-time updates available on the What’s New page.