Updated: Automating Tines trial creation

Tines leverages automation to efficiently manage its DevSecOps program, particularly in the deployment and monitoring of customer trial environments. The platform automates various tasks, such as creating and managing infrastructure on Digital Ocean, tracking contacts and trials through Hubspot, and sending notifications via SendGrid. When a trial is requested, Tines uses a system of pre-configured "trial-pending" droplets that are quickly set up for users, with automated updates and DNS configurations handled through the Digital Ocean API. If no droplets are available, an event transformation action pauses the process while a new droplet is prepared. Post-deployment, trial details are integrated with Hubspot to manage customer lifecycle, and SendGrid handles transactional emails, ensuring seamless communication and support notifications. This automation framework is central to Tines’ internal operations and customer management processes.