In the fifth episode of the Future of Security Operations Podcast, Thomas interviews Dylan White, an Information Security Engineer at KnowBe4, to explore various aspects of cybersecurity. They discuss KnowBe4’s role in enhancing organizational security through awareness training and highlight the prevalent tactics used by hackers to deceive users. Dylan shares insights into his most successful phishing test and emphasizes the importance of fostering a security-conscious culture where employees feel comfortable acknowledging mistakes. The conversation delves into making security accessible across organizations and examines the current and future potential of security automation. Dylan elaborates on how automating routine tasks has significantly boosted his team's efficiency, making them five times more effective, and provides guidance for security leaders on leveraging automation successfully.