Reddit's adoption of Tines for IT orchestration and automation has significantly improved efficiency by reducing manual workloads and enhancing security. Staff CorpTech Systems Engineer Cian Geoghegan explains that automating processes minimizes user errors and frees up time for the team as Reddit grows. Initially focusing on endpoint security and identity systems, the team has created over 25 integrations, including the "Big Red Button" workflow for managing security incidents and a system for automating Google Groups creation. Tines' accessibility allows team members without extensive coding backgrounds to contribute to building automations, facilitating a culture of innovation. Notable achievements include saving 30 minutes per offboarding process and simplifying workflows while managing rate limits effectively. As Reddit looks to the future, they plan to integrate AI into their Help Desk operations and explore visual verification tools to further streamline user verification processes.