Company
Date Published
Author
Thomas Kinsella
Word count
1585
Language
English
Hacker News points
None

Summary

In 2019, as sourcing and retaining talent became challenging for Security and IT organizations, many companies turned to remote work and distributed teams, utilizing communication tools like Slack and Microsoft Teams to enhance collaboration. This has led to the adoption of "ChatOps," a model that integrates people, tools, processes, and automation into workflows, often aided by chatbots that allow users to perform actions within chat applications. The blog explores the creation and implementation of chatbots using the Tines Automation platform to facilitate ChatOps, particularly focusing on setting up chatbots in Microsoft Teams and Slack, which can receive commands and send proactive notifications. It provides detailed instructions on creating a Microsoft Teams chatbot that can analyze domains using services like VirusTotal and URLHaus, emphasizing the benefits of maintaining focus and performing impactful work within a single interface. The tutorial outlines the steps to develop a bot that processes commands, sends data, and replies with analysis results, while also highlighting potential automation use cases such as enriching domains, escalating tickets, and conducting vulnerability scans. The series aims to guide users through setting up communication and notification bots, with future parts focusing on proactive notifications in Microsoft Teams.