Putting the Customer First: The Power of the Empty Chair

TigerGraph emphasizes the importance of customer-centricity in driving innovation, with the "empty chair" concept symbolizing customers' pivotal role despite their absence from meetings. The company promotes a shift from internal focus to customer-centricity and shares its success story with TigerGraph CoPilot, an AI tool that combines graph databases and generative AI for enhanced data interaction and decision-making. Emphasizing the need for elevated customer experience in today's competitive landscape, TigerGraph encourages businesses to adopt a customer-centric approach for innovation success.