How ControlCom Turns 300+ Million Monthly Facility Data Points Into Instant Answers With Tiger Data

ControlCom Connect is a vendor-neutral industrial IoT platform from ControlCom Technologies that integrates telemetry from facility equipment, including PLCs, meters, generators, switchgear, and SCADA systems, to provide unified dashboards, automated alerts, an asset relationship graph, and an AI assistant for sectors such as healthcare, manufacturing, utilities, and data centers. Built by a six-person software and electrical engineering team, the platform processes roughly 1,000 to 10,000 data points per second through edge servers, MQTT, Kafka, Redis, and local and cloud-hosted TimescaleDB instances, retaining operational resilience during connectivity losses while maintaining a central portfolio-wide record. The company selected TimescaleDB after evaluating InfluxDB and AWS options because its PostgreSQL foundation allowed it to use SQL, existing tooling, hypertables, compression, and fast time-series queries without introducing a separate database system. ControlCom reports that the system can instantly re-bucket and visualize more than 300 million monthly data points, support real-time AI queries, identify over $160,000 in utility billing errors at a healthcare site, and alert a hospital that backup generators had been left in manual mode. Looking ahead, the company plans to expand real-time stream processing and anomaly detection as its connected asset base and telemetry volumes grow.

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