SpiceCSM Automation Suite Testing
Blog post from testRigor
The SpiceCSM Automation Suite is a flexible CRM platform designed to cater to an organization's specific needs, but as the system evolves with updates and configuration changes, maintaining custom tweaks becomes challenging. Traditional manual testing is labor-intensive and error-prone, especially as workflows and data volumes grow, prompting a shift toward test automation. TestRigor offers a solution by using AI to simplify test automation with a no-code approach, allowing anyone to create test cases in plain English. It addresses issues like constant updates, complex UIs, and handling custom reports without relying on detailed implementation specifics, thanks to its self-healing capabilities and extensive test data management. TestRigor enhances collaboration and reduces maintenance time, providing robust integrations and a straightforward user interface that makes test automation accessible to all team members, regardless of technical skill level.