Nextiva Testing

Nextiva is a cloud-based communications platform designed to enhance customer relationships by integrating multiple communication channels, such as voice and video, and supporting over 2 billion conversations annually. It is recognized for its user-friendly interface, scalability, and high standards in security and compliance, including ISO/IEC 20071 and SOC 2 certifications. Despite its strengths, maintaining Nextiva's complex CRM systems can be challenging due to frequent updates and the need for manual testing, which can be time-consuming and error-prone. To address these challenges, testRigor offers a no-code, AI-driven test automation solution that simplifies and accelerates testing processes, allowing team members to build and maintain test scripts in plain English without requiring technical expertise. This tool adapts automatically to updates, reducing maintenance efforts and enhancing stability by using generative AI and self-healing capabilities, which eliminates reliance on specific implementation details and enables seamless collaboration.