Kool CRM Testing

BTS’s Lawfirm offers an online business application with features tailored for unique organizational needs, including quoting, contact management, and inventory tracking, but keeping up with Kool CRM's frequent updates and configurations can be challenging. Traditionally, manual testing by QA teams ensures these updates don't disrupt custom configurations, but as workflows and data volumes grow, this process becomes inefficient and error-prone. Test automation, particularly with tools like testRigor, addresses these challenges by allowing even non-technical team members to create tests in plain English using AI, eliminating the need for detailed technical knowledge and reducing maintenance time. TestRigor automatically adapts to CRM updates, and its self-healing capabilities provide stability, making it a more efficient alternative to traditional automation tools like Selenium. It also supports comprehensive test data management and integrates easily with existing systems, enhancing team collaboration and reducing bugs in production.