Ines CRM, an Efficy company Testing

INES CRM, established in 1999, is a leading French provider of CRM and ERP online software known for assisting small and micro businesses in enhancing customer relationship management through SaaS cloud solutions. The company focuses on adapting to new business challenges by offering CRM systems that provide a 360° view of customer interactions, which are customizable to meet unique organizational needs. As INES CRM systems evolve, maintaining the integrity of custom configurations can be complex, prompting a shift towards test automation to manage updates efficiently. TestRigor emerges as a solution, utilizing AI to enable users, regardless of technical expertise, to create robust test cases in plain English, thereby streamlining the testing process and reducing maintenance efforts. The platform's capabilities include self-healing scripts that adapt to changes, extensive data management features, and integration support, which facilitate collaboration and enhance productivity within teams.