Digital BSS Testing
Blog post from testRigor
The Alepo Digital Business Support System (BSS) integrates a flexible CRM that enhances customer experience by automating workflows, thereby improving customer acquisition and retention. However, maintaining this system amidst constant updates is challenging, as manual testing is time-consuming and error-prone due to the complexity and volume of data involved. Test automation, particularly using the AI-driven tool testRigor, offers a solution by enabling easy test creation in plain English, accommodating updates automatically, and managing test data efficiently without requiring technical expertise. testRigor's no-code approach and self-healing capabilities significantly reduce maintenance time, allowing teams to collaborate seamlessly and ensuring robust, stable test cases even as the CRM evolves.