Deepser Testing
Blog post from testRigor
Deepser is an advanced ITSM software featuring a web interface designed to manage services, streamline support requests, and enhance customer satisfaction while optimizing resource usage. It offers a modular and scalable platform with components like Ticketing, CMDB, ITAM, and CRM, available both on Cloud and On-Premise, at an affordable license cost. As organizations grow, manual testing of updates and configurations in Deepser can become cumbersome and error-prone, highlighting the need for test automation. TestRigor presents a solution with its AI-driven, no-code test automation tool that allows team members to create robust tests in plain English, adapting automatically to system updates and reducing maintenance time. It supports complex workflows and data handling, offering significant time savings and enhanced stability compared to traditional automation tools.