Company
Date Published
Author
Guy Sapir
Word count
1085
Language
English
Hacker News points
None

Summary

Symbl's Conversation API provides developers with everything they need to deploy amazing experiences beyond basic speech recognition. The current challenges of transcription alone, such as relying on rule-based systems or deep learning, are not enough to provide valuable insights and contextual details. Symbl.ai offers a plug-and-play solution that extracts intelligence from transcriptions in real time and asynchronously, providing features such as sentiment analysis, trackers, entities, action items, ideas, questions, and follow-ups, topics of discussion, parent-child hierarchy of topics, and more, which can help businesses drive meaningful change by uncovering important contextual details. By leveraging these features, developers can build a model to improve transcriptions but may still end up with errors, making buying the right solution a better option.