Symbl.ai at Call and Contact Center Expo 2023: We Make Your Agents Smarter

At the Call and Contact Center Expo in Las Vegas, Symbl.ai is showcasing its human intelligence platform that eliminates after call work by generating call summaries automatically, creating action item lists and pre-populated call notes for agents. The platform also improves outbound calling with 98% accuracy for detecting humans or machines using AI-powered call progress analysis and call intelligence. By automating these tasks, Symbl.ai aims to optimize agent efficiency and increase productivity, while also providing better business outcomes through improved customer engagement and increased sales. At the expo, attendees can visit booth 4020 to learn more about Symbl.ai's Human Intelligence Platform and see demos and tips on how it can improve their contact center operations.

Use this post, company, and trend context to find content marketing opportunities, perform competitive analysis, or address product feature gaps via the Plushcap MCP server or the Plushcap API.