Accelerate Time to Value for Real-Time Assistance with Symbl.ai’s Real-Time Assist API

Symbl.ai introduces its Real-Time Assist API, a new addition to their suite of generative APIs designed for enterprises. The API enables advanced real-time AI capabilities such as contextual guidance for handling objections, compliance violations, and script adherence without requiring extensive development or operational overhead. This solution accelerates time-to-value for live assistance from months to days while maintaining quality. It addresses the challenges faced by enterprises in building effective real-time agent assistance capabilities, including fragmented technology stacks, delayed time-to-market, and maintenance overhead. The Real-Time Assist API offers a unified platform for real-time guidance, accelerated time-to-value, and minimal maintenance with continuous improvement. Key features include objection handling, script adherence, compliance monitoring, and real-time Q&A.