How to Use Symbl’s Voice API Over WebSocket to Generate Real-time Insights

This blog post explains how to use Symbl's real-time Voice API over WebSocket to generate insights in real-time, stream live voice conversations through desktop apps or WebRTC-based platforms, and integrate with CPaaS platforms like Tokbox and Agora.io. It requires Node JS installed on the system and a valid app ID and app secret from the Symbl platform. The process involves creating an index.js file, starting the microphone to push speaking events to the API, sending speaker events through the WebSocket client instance, configuring insight types and settings, handling incoming messages, and stopping the call after a specified timeout or when the call ends. By following these steps, users can generate actionable insights, transcriptions, and summary topics in real-time, enabling them to broaden their conversation intelligence capabilities.

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