Symbl.ai's Bookmarks API is a convenient way to pinpoint key phrases or moments within human-to-human conversations, allowing users to revisit and share them with others in their organization. This feature can be used for various purposes such as sales, customer experience, and support, by flagging important moments and generating summaries that can be shared with others. The Bookmarks API allows users to bookmark parts of a conversation both in real time and after it has been recorded, link them to user profiles, and discover other users' bookmarks. It also complements Symbl.ai's other conversation intelligence features, enabling users to track topics of interest and revisit important moments on their own or with others.