Voice data from business communications such as video calls can be captured using speech analytics, providing insights into human-to-human conversations. This data can be used to create apps that better serve customers or provide answers to patients in medical settings. Voice data can be captured asynchronously or in real-time and contains valuable information like follow-up meetings, transcriptions, action items, sentiment analysis, and more. Symbl.ai provides APIs to help capture and analyze voice data, making it easy to get started with voice analytics and unlocking insights from conversations across various industries.