Automated abstractive summarization: Symbl.ai vs GPT-3

Symbl.ai is a conversational intelligence platform that offers abstractive summarization capabilities, supporting six dialects of English and processing audio, video, and text channels with no length limits. Its API provides pre-built requests in Postman for easy evaluation, and SDK support is available in JavaScript (NodeJS), C#, Python, and Web (TypeScript) for browser development. In contrast, GPT-3, a language model created by OpenAI, requires a third-party ASR service to process audio and video channels and has limitations on processing long-form media due to its 4,000 token limit. A side-by-side comparison of both platforms using a podcast video demonstrated that Symbl.ai can produce more detailed summaries than GPT-3, making it better suited for large-scale conversational intelligence efforts.

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